dbwin Responsible Gaming
Stay safe while having fun — dbwin is always by your side. Keep your gaming experience protected with deposit limits, self-exclusion, and support tools. For players aged 21 and above only.
Age Restriction
dbwin believes that online gaming is a form of entertainment, not a source of income. We urge all users to read the responsible gaming policy carefully before using our platform. Your enjoyment and mental well-being are our top priority.
Our Protection Tools
Deposit Limit
Set a limit on how much you can deposit each day, each week, or each month. Once set, a limit takes effect immediately. A request to increase the limit applies after 72 hours, giving you time to make a considered decision.
Self-Exclusion
If you feel you need a break from gaming, choose the self-exclusion option. You can exclude yourself from the platform for anywhere from 30 days up to 5 years. While exclusion is active, login is completely blocked.
Time-Out Feature
If you want a short rest, take a time-out ranging from 24 hours to 6 weeks. During this period your account is temporarily closed. No promotional emails are sent before the time-out ends.
Session Time Limit
Set a time limit for each gaming session. When the set time is up, the platform will send you an alert. This makes it easier to avoid the habit of playing for long stretches at a time.
Gaming History Review
View a full history of your deposits, withdrawals, and gaming activity from your account. Reviewing your own habits makes it easier to spot excessive spending or time use.
Reality Check Notification
Receive automatic reminders at set intervals so you know how long you have been playing and how much you have spent. This awareness helps you stay in control.
6 Core Principles of Safe Gaming
Set a Budget
Set a monthly entertainment budget before you start playing. Only use money whose loss will not affect your daily life.
Stick to Time Limits
Decide in advance how long you will play each day. Set your gaming time so that it fits around family, friends, and work.
Do Not Chase Losses
Do not place larger bets to recover money you have lost. This is the biggest risk factor. Instead, take a break and let things settle.
Do Not Play on Emotion
Avoid gaming when you are stressed, angry, or feeling low. Only play when you are in a calm and normal state of mind.
Do Not Play with Borrowed Money
Never gamble with borrowed funds or money you need for essentials. Gaming is for entertainment, not a way to earn — keep this mindset at all times.
Take Regular Breaks
Avoid playing for long periods without stopping. Take at least a 10-15 minute break every hour. Better decisions come when your body and mind are fresh.
Warning Signs of a Problem
If any of the following signs appear in your behaviour, it may indicate problematic gaming. Seek help without delay.
- A tendency to keep increasing the amount you bet
- Repeatedly playing in an attempt to recover lost money
- Lying about or hiding your gaming activity
- Losing focus on family, work, or studies
- Wanting to stop playing but being unable to do so
- Borrowing money or selling assets to cover gaming costs
- Feeling restless, anxious, or irritable when unable to game
- Harming your sleep, eating, or health for the sake of playing
Tips for Keeping Yourself Safe
Following these simple habits will keep gaming enjoyable and controlled at all times.
- Set a fixed budget before playing and stick to it
- Keep dbwin deposit limits and session limits active
- Review your gaming history regularly
- Talk to a family member or trusted friend about your gaming habits
- Keep alternative sources of entertainment (sports, hobbies) available
- Use the self-exclusion option when needed
- Contact dbwin support if you feel there is a problem
- Play only for fun — see a win as a bonus, not a goal
How to Use the Tools
Using the responsible gaming tools at dbwin is straightforward. After logging in to your account, go to the "Account Settings" section to find all these options. A step-by-step guide is provided below:
Log in to your account
Go to the dbwin login page and enter your username and password.
Go to the Settings menu
Click the profile icon at the top right and select "Account Settings".
"Responsible Gaming" tab
In this section you will find all the protection tools — deposit limit, session limit, time-out, and self-exclusion.
Set your preferred limits
Set limits according to your needs and save. Changes will take effect immediately.
Need support?
For any gaming-related concern, the dbwin support team is available around the clock. Speak to us directly in Bengali.
Protection for Minors
dbwin is highly committed to keeping children and young people away from online gambling. We believe that the active involvement of parents and guardians is the most important factor in this effort.
Computer Safety
Use parental control software on your computer. Keep a password lock on your browser and never leave a device while logged in to your dbwin account.
Mobile Safety
Keep screen time controls and content filters active on mobile. Have open conversations with children about online safety and responsible internet use.
We verify age at the time of registration. Even so, if you suspect a minor is using your account, notify us immediately via Live Chat or at [email protected]. We will take action without delay.
Frequently Asked Questions about Responsible Gaming
Enjoy Safely,
Play Responsibly
All tools at dbwin are in your hands. Have fun and stay within your limits.